Quality across our day-to-day business
Quality across our day-to-day business
Consistent with the well-known, high-quality standards in Switzerland, iST is certified according to ISO 9001:2015 (quality) and ISO 14001:2015 (environment). Appropriate processes are part of our daily work. They are regularly audited and extended parallel to the growth of our company.
Production quality
The production process and final delivery of a high quality sensor product starts with sourcing the highest quality materials from our trusted network of suppliers.
Our state-of-the-art production premises at all iST locations, which are individually aligned to our activities, enable a lean production process. Comprehensive process and product control is carried out at all stages of manufacturing.
Most engineers at iST are trained to Six Sigma Green Belt level and thus make a significant contribution to the systematic improvement of processes and technologies.
Customer service quality
At iST we believe in working as closely as possible with our customers. This means you always have personal contact throughout the process. Personal contact is available globally with around 500 employees worldwide – across 5 international offices.
Working as development partners with our customers enables us to deliver to specific requirements or provide standardized sensor solutions – whatever your project needs. Our range of experience across a variety of industries brings unparalleled expertise to customer projects.
Quality in the area of customer service is proven by our long standing customers who trust us to deliver solutions they know will make a positive impact on their business.
All this makes us a reliable supplier and development partner.
2 answers from Customer Satisfaction Survey 2021High accuracy and high reliable - Quality Competitive Knowledgeable
Our credo
- We serve our customers and learn from them
- We remain a family business
- We cultivate a culture of trust
- Quality comes first
- Loyalty and holistic responsibility are core values
- We communicate openly and constructively
- We learn from mistakes
Our principles

- We are humble
- We show civil courage
- We never give up
- We work well together
- We are friendly
- We value the common good over self-interest
- We affirm diversity
Our people

- Our work is important to our customers
- We behave ethically
- Evolution, not revolution
- We do the same things the same way and do them right the same way
- We solve problems at their source
- We give responsibility and do not take it away
- Profit is the result of good management and not the goal
Our actions

- We lead by example
- We challenge and support our employees
- We empower our employees to further their development
- We cultivate team spirit
- We show appreciation
Our leadership