Quality across our day-to-day business

Quality across our day-to-day business

Consistent with the well-known, high-quality standards in Switzerland, IST AG is certified according to ISO 9001:2015 (quality) and ISO 14001:2015 (environment).  Appropriate processes are part of our daily work. They are regularly audited and extended parallel to the growth of our company.

Download ISO 9001, 14001 Certificate

Production quality

The production process and final delivery of a high quality sensor product starts with sourcing the highest quality materials from our trusted network of suppliers.

Our state-of-the-art production premises at all IST AG locations, which are individually aligned to our activities, enable a lean production process. Comprehensive process and product control is carried out at all stages of manufacturing.

Most engineers at IST AG are trained to Six Sigma Green Belt level and thus make a significant contribution to the systematic improvement of processes and technologies. 

R&D consulting

R&D consulting

With over 30 years of experience, we have extensive expertise across various industries. In the initial consulting phase of a customer brief, we go to great lengths to understand our customer’s business and requirements. Each customer brief is examined by the Special Approval Board – our in-house team of cross-functional product specialists who ensure every aspect of the development is considered before entering production. Our quality in the area of R&D is evident in the customized solutions we deliver - empowering our customers to achieve new levels of success.

Customer service quality


At IST AG we believe in working as closely as possible with our customers. This means you always have personal contact throughout the process. Personal contact is available globally with around 500 employees worldwide – across 5 international offices.

Working as development partners with our customers enables us to deliver to specific requirements or provide standardized sensor solutions – whatever your project needs. Our range of experience across a variety of industries brings unparalleled expertise to customer projects.

Quality in the area of customer service is proven by our long standing customers who trust us to deliver solutions they know will make a positive impact on their business.

All this makes us a reliable supplier and development partner.

High accuracy and high reliable - Quality Competitive Knowledgeable

2 answers from Customer Satisfaction Survey 2021
IST AG rooftop with solar panels
Environmental policy

We are committed to consider the interests of environmental protection in production and in the development of our products.

Our products are compliant with all relevant laws and regulations including the common directives for material and substances. Find the statements below.

Furthermore, we have invested in sustainable energy: With the installation of solar panels on our roof top, we produce part of the energy used for the production of our sensors. 

Our credo

our principles
  • We serve our customers and learn from them
  • We remain a family business
  • We cultivate a culture of trust
  • Quality comes first
  • Loyalty and holistic responsibility are core values
  • We communicate openly and constructively
  • We learn from mistakes

Our principles

The people
  • We are humble
  • We show civil courage
  • We never give up
  • We work well together
  • We are friendly
  • We value the common good over self-interest
  • We affirm diversity

Our people

The action
  • Our work is important to our customers
  • We behave ethically
  • Evolution, not revolution
  • We do the same things the same way and do them right the same way
  • We solve problems at their source
  • We give responsibility and do not take it away
  • Profit is the result of good management and not the goal

Our actions

our management
  • We lead by example
  • We challenge and support our employees
  • We empower our employees to further their development
  • We cultivate team spirit
  • We show appreciation

Our leadership